How can we help?
Find answers to common questions or get in touch with our support team.
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Frequently asked questions
How do I book my first session?
+Can I switch therapists?
+What if I need to cancel or reschedule?
+Is my information confidential?
+Do you accept insurance?
+What technology do I need for video sessions?
+How long are therapy sessions?
+Can I message my therapist between sessions?
+What if I'm in crisis?
+How do I delete my account?
+Still need help?
Our support team is here Monday-Friday, 8am-8pm EST. We typically respond within 4 hours.
📧 Email
support@echopsychology.com💬 Live chat
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